Terms And Conditions

NOW Aluminium's terms and conditions are outlined below. If you have any questions or queries, please don't hesitate to contact a member of the NOW Aluminium team, who will be more than happy to assist you.

Definitions

  1. In these conditions 'NOW Aluminium' means Now Aluminium Ltd, 143 High St, Chalfont St Peter, Gerrards Cross SL9 9QL.

Ownership and risk

  1. The property in the goods shall remain with 'NOW Aluminium Ltd' until the invoice is paid in full. However, the risk in the goods passes to the Purchaser upon delivery or collection.

Pricing

  1. All prices on our website are given in good faith and are in pound sterling. NOW Aluminium Ltd reserves the right to alter any price on the website before the Purchaser places an order.

  2. Supply only bifold prices quoted are for delivery to UK mainland only, dispatched from our factory in Surrey. For all other locations, please contact us directly for an accurate price.

  3. Prices quoted exclude V.A.T.

Delivery

  1. Delivery dates should be arranged at the time of ordering. A responsible person must be available to accept and check the delivery. Access to the drop-off location should be unobstructed, and ground conditions should be clear, level, and stable. NOW Aluminium reserves the right to make additional charges for cancelled/aborted deliveries due to unsuitable access or unsafe conditions.

Warranty

  1. NOW Aluminium offers a warranty on its products subject to the following conditions: a. For non-hazardous domestic environments, a 10-year warranty applies to frames and a 10-year warranty to hardware for bifold doors. b. For hazardous domestic environments (within 2,000 meters of UK coastline or in a room with an indoor swimming pool), a 5-year warranty applies to both frames and hardware for bifold doors. c. For commercial non-hazardous environments, a 1-year warranty applies to frames and hardware. d. The warranty covers defects in design, material, and manufacture, subject to proper care, cleaning, and maintenance as outlined in the maintenance instructions. e. This warranty does not cover wear and tear, damage from incorrect or unqualified installation, lack of maintenance, or use in environments not specified at the time of order. f. The warranty is transferable to subsequent owners of the property where the products were originally installed. g. NOW Aluminium reserves the right to repair or replace defective products at its discretion. h. This warranty does not cover the installation of the products.  For full warranty details and claim procedures, please refer to our comprehensive warranty policy available upon request.

Payment

  1. Payment in full is required upon placement of order. We accept most major credit cards (excluding American Express).

Legal compliance

  1. 'NOW Aluminium Ltd' standard terms are referenced and quoted on your order. Any agreed changes must be in writing. Late payments may result in cancellation of discounts and accrual of interest.

  2. NOW Aluminium terms and conditions comply with the Consumer Rights Act 2015 and ICAC Regulations 2013. You may access the Trading Standards website for a clear outline of all rights and responsibilities. These conditions do not affect your statutory rights as a consumer.

Acceptance of terms

Placing an order constitutes acceptance of the above terms and conditions.

For any clarifications or further information, please contact our team. We're here to help ensure a smooth and satisfactory experience with NOW Aluminium.